We’re here to help! Whether you have a question about merch, email subscriptions, or just want to reach out—we’ve got you covered.
General Inquiries
For general questions about the artist, music releases, or the site, email us at:
📧 contact@jadafacer.com
Merch Orders
Have a question about your order? Please include your order number and the email used at checkout.
Common issues we can help with:
- Tracking your order
- Changing your shipping address
- Exchanges or returns
- Damaged or incorrect items
📧 contact@jadafacer.com
Email Subscriptions
Subscribed to our newsletter but not receiving updates?
- Check your spam or promotions folder
- Add us to your safe senders list
- Still no luck? Email contact@jadafacer.com
To unsubscribe, click the “Unsubscribe” link at the bottom of any newsletter email.
Fan Submissions
Want to share fan art or a message with the artist?
We love hearing from fans!
Send your creations to:
📧contact@jadafacer.com
(Please note: By submitting, you give us permission to repost or share your content. See our Terms of Service for details.)
Privacy & Data Requests
Want to opt out of data sharing or ask about your personal info?
Visit our Do Not Sell My Information page or email:
📧 contact@jadafacer.com
Still Need Help?
If you couldn’t find what you need, send us a message and we’ll do our best to respond within 2–3 business days.
📧 contact@jadafacer.com
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